Find a 4th (Personalized Chaos LLC, "Find a 4th," "we," "us," or "our") operates the Find a 4th application and website (the "Service"), which helps pickleball players find partners, post games, and connect with other players. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Service, you agree to the practices described here. If you do not agree, please do not use the Service.
1. Information We Collect
Information you provide
- Account details: your name, email address, and password.
- Profile information: your DUPR rating, skill level, play preferences (such as social or competitive), home or frequently visited courts, and any photo or bio you choose to add.
- Content: games you post, messages you send, connection requests, and other information you submit through the Service.
Information we collect automatically
- Usage data: how you interact with the Service, such as games viewed, features used, and notifications received.
- Device and log data: device type, browser, operating system, IP address, and similar technical information.
- Cookies and similar technologies: used on our website to keep you signed in and understand how the site is used. See "Cookies" below.
Location information
With your permission, we collect location information from your device to recommend nearby players, games, and courts, and to enable proximity-based matching and notifications. You can control location access through your device or browser settings, though some features may not work without it.
2. How We Use Your Information
We use the information we collect to:
- create and manage your account;
- match you with nearby players and games based on criteria such as DUPR rating, schedule, location, and frequently visited courts;
- send you notifications about open spots, invitations, recommendations, and changes to games you are part of;
- enable you to connect and communicate with other players;
- operate, maintain, and improve the Service;
- protect the safety and integrity of the Service and our users; and
- comply with legal obligations.
3. How We Share Your Information
With other players. Your profile information — such as your name, DUPR rating, general location or distance, and play preferences — is visible to other players in the network so that matching and connections can work. Be thoughtful about what you choose to add to your profile.
With service providers. We share information with companies that help us operate the Service, such as hosting, email and notification delivery, and analytics providers. These providers may only use your information to perform services for us.
For legal and safety reasons. We may disclose information if required by law, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Find a 4th, our users, or others.
Business transfers. If Find a 4th is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We do not sell your personal information.
4. Cookies
Our website uses cookies and similar technologies to keep you signed in, remember your preferences, and understand how the site is used. You can control cookies through your browser settings. Disabling cookies may affect how the site works.
5. Your Choices and Rights
- Access and update: view and edit your profile information in the app.
- Delete your account: request deletion of your account and associated personal information by contacting us at support@finda4thpickleball.com.
- Location: turn location access on or off through your device or browser settings.
- Notifications: manage notification preferences in the app or through your device settings.
Depending on where you live, you may have additional rights over your personal information, such as the right to access, correct, or delete it. To make a request, contact us at support@finda4thpickleball.com.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the Service. We may retain certain information after account closure as required to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Security
We use reasonable measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
The Service is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us information, please contact us and we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you through the Service or by other means. Your continued use of the Service after the changes take effect means you accept the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at support@finda4thpickleball.com.